The Team
Acting as an extension of your family.
Meet our team.We work to service you.
Meet our dedicated residential property management team, the heart and soul of Orana. Each member brings a wealth of experience, a genuine passion for property, and a deep commitment to making your journey with us feel like home. They’re not just experts in their field; they’re your neighbours, advocates and friends, ready to welcome you into our family.
Alison Ringuet
- Acquisition & BDM
- +61 499 696 166
- [email protected]
With over a decade in property management, Ali’s depth of knowledge is undeniable, but it’s her personal attributes that truly resonate with our clients. She’s a relationship-builder at heart, and a keen problem solver – always taking the time to understand the unique aspirations of everyone she collaborates with. This genuine connection has not only fostered trust and loyalty but has also paved the way for receiving awards such as ‘Top Property Manager for a Worldwide Company within the State’, and ‘Top Business Development Manager for a National Company within Australia’.
Ali’s passion goes beyond just real estate; it’s about the people and their stories. Recognising the significance of homes and assets, she cherishes being part of both property owners’ and tenants’ journeys. Inspired by our name ‘Orana’ which means ‘welcome’, Ali embodies this sentiment, ensuring everyone feels both valued and welcomed. Living by the motto, “Open the door to a better experience,” Ali embodies a welcoming gesture, indicative of Orana’s friendly, client-centric approach, providing clients with a superior property management experience.


Courtney Coughlan
- Property Manager
- +61 417 371 161
- [email protected]
Courtney is a vibrant and customer-centric property management professional. She has a rich background of experiences that illuminate her customer service and leadership prowess. With a Tourism Management degree from Victoria University of Wellington, her journey took her overseas to Hawaii, where she worked as a Hospitality Venue Manager, showcasing her adaptability and relentless drive.
Courtney’s warmth and dedication go hand-in-hand in her role as Assistant Property Manager, where her genuine care for clients transforms properties into homes. Her swift ascent in various positions underscores her exceptional organisational and time management skills, honed across two decades in customer service. Beyond her professional commitments, Courtney’s passion for community shines through her volunteer work, mentoring at-risk youth. Her off-duty joys, ranging from culinary adventures to treasured times with family and friends, enrich her vibrant and captivating personality.
Kayla Cute
- Property Manager
- +61 400 278 067
- [email protected]
Kayla shines as a Property Manager not just through her skills but through her inherent passion for the real estate industry. Since stepping into the field in 2019, she’s thrived in the dynamic challenges it presents, growing in both experience and dedication. At the heart of Kayla’s approach is her exceptional ability to connect with people—whether it’s landlords, tenants, or tradespeople—highlighting her commitment to excellence and effective communication.
What sets Kayla apart is her genuine enthusiasm for property management, and her personal investment in delivering outstanding service. She’s not only adept at the logistical aspects of the role, but she also excels in the nuances of building relationships and fostering trust. Her proactive stance on maintenance and meticulous attention to detail in every inspection and report reflect her deep care for the properties she manages. Kayla embodies the human strengths at the core of property management: empathy, dedication and a drive to make a meaningful difference.

Emma Burton
- Property Manager
- 0499 333 395
- [email protected]
Emma brings a unique combination of analytical thinking and genuine people skills to her role as Property Manager at Orana. Her journey in property began at a previous role, before advancing to manage commercial and strata portfolios in Esperance. There, she quickly demonstrated her natural talent for understanding complex contracts while maintaining meaningful relationships with clients.
What energises Emma is providing excellent service as the bridge between property owners and tenants. She thrives on ensuring everyone receives equal attention and honest communication, approaching each day with a positive attitude and the drive to find solutions. Her colleagues value her sharp eye for detail and adaptability when navigating unexpected challenges.
Away from the office, Emma embraces life as a devoted mum, spending quality time with her daughter exploring the outdoors. Her love for camping and four-wheel driving reflects her adventurous spirit the same enthusiasm she brings to helping clients navigate their property journey at Orana.

Lauren Smith
- Leasing and Inspection Agent
- 0400 410 333
- [email protected]
Lauren brings a fresh perspective and genuine care to her role as a Leasing and Inspection Agent at Orana. Beginning her real estate journey in Canberra as a trainee property manager, she quickly earned her Certificate IV before making the bold move to Perth where she discovered her true calling in connecting people with their perfect homes.
With a natural talent for communication and a commitment to transparency, Lauren ensures every client interaction leaves a positive impression. Her methodical approach to challenges stepping back to see the whole picture before crafting solutions coupled with her strong attention to detail, makes her a trusted guide in the property process. What drives Lauren each day is the satisfaction of helping diverse clients find their ideal living spaces and the joy of ticking accomplishments off her list.
When not matching tenants with properties, Lauren embraces her lifelong passion for horses. As a self-described “total horse girl,” she’s currently studying equine sports massage therapy, combining her love for these majestic animals with her dedication to learning and growth.
Jacqui Beukes
- Inspections Officer
- [email protected]
Jacqui, one of our dynamic Property Inspectors, pairs warmth and approachability with her professional ethos. Real estate runs deep in her family roots. Her career began alongside her grandfather in their family-owned business, where her passion for making houses feel like home first blossomed.
With seven years in real estate administration and property management, Jacqui excels at building trust with people from all walks of life. Known for her keen eye for detail, she handles inspections, reports and tenant relations with care and precision. A natural problem solver, Jacqui connects with clients to ensure they feel heard and supported. As a mother, Jacqui is driven to set an example for her children, showing them the value of hard work and passion.
When she’s not on the road inspecting properties, Jacqui recharges by staying active at the gym and engaging in local social activities, embracing life’s unique opportunities.
Caitlin Hallissey
- Inspections Officer
- [email protected]
Warm, genuine and family-minded, Caitlin brings a caring touch to everything she does. As Orana’s Inspection Officer, she transforms property inspections into experiences grounded in respect, empathy and connection. Her love for homes and the people who live in them stems from a childhood spent moving frequently, sparking a curiosity about what makes a place feel truly welcoming.
Starting her career in reception at 20, Caitlin quickly discovered her enthusiasm for property management through hands-on experience across every aspect of the industry. Known for her speed, thoroughness and personable nature, she approaches every inspection with professionalism and care, always mindful that she’s stepping into someone’s home.
Caitlin embodies Orana’s spirit of ‘welcome’ and family, thriving in a supportive, flexible environment that reflects her values as both a devoted mum and a valued member of the Orana team.
Mark Butler
- Managing Director
- +61 400 771 636
- [email protected]
Mark Butler, the Managing Director of Orana Property Group and a seasoned real estate licensee, commands an impressive career spanning 40+ years across Western Australia, Victoria and New South Wales. Mark has successfully owned and operated substantial rent roll businesses. With a track record of delivering over $5.0 billion in property projects in Australia, he brings a wealth of knowledge in funds management, property development, investment, sales, marketing, financing, and strategic planning.
Mark’s strengths lie in his calm demeanour, analytical approach, and meticulous attention to detail, making him an invaluable leader at Orana. His driving force is simple yet profound, a genuine love for what he does. Upholding the belief that people are the most important asset, Mark leads with the principle of treating others as he would want to be treated. His vision for Orana is clear: to establish it as a leading property management company where customers consistently enjoy positive experiences and outcomes. Trained as a valuer, Mark has a high skill set in all property related aspects. He believes in empowering his team, acting as a guiding shadow to ensure excellence in every facet of the business.
Tracy Tassicker
- Head of Property Management
- 0455 333 175
- [email protected]
Tracy, Orana’s Head of Property Management, is a dedicated leader with nearly three decades of experience, and a passion for people and property. Growing up influenced by her father’s real estate career, Tracy started as a receptionist. It didn’t take long for her to advance to Property Manager, combining her love for human connection with sharp problem-solving skills.
Tracy’s career has been defined by empathy, loyalty and a hands-on leadership style. Whether guiding her team or assisting clients, she excels at building trust and solving challenges with ease. Even during a seven-year stint running her own business, she remained committed to delivering exceptional service and creating value.
A devoted family person, Tracy supports the operations of her daughter’s gym, and enjoys travelling to recharge and explore. Her integrity, approachability and drive make her an invaluable member of the Orana team.
Fhey Leuterio
- PM Assistant
- [email protected]
El Quitoy
- BDM Assistant
- [email protected]
Neldi Diaz
- PM Assistant
- [email protected]
Cyrill Megia
- PM Assistant
- [email protected]
PM Assistant to Emma Burton.
Roshelle Lopez
- PM Assistant
- [email protected]
Marty North
- Co-Living and Short Stay Manager
- +61 460 887 402
- [email protected]
Marty brings exceptional hospitality expertise to his role as Co-Living and Short Stay Property Specialist at Orana. With an extensive career in hotels, serviced apartments, short-stay property management, remote site accommodation villages and customer service, he combines broad operational know-how with a warm, solutions-focused approach to modern property management.
His standout achievement is transforming the Quality Hotel Banksia Albany and The BnB Collection into award-winning destinations as Managing Director. From mastering customer satisfaction as Chief Concierge at an international hotel to managing remote workforce villages and supporting the Premier’s office, Marty brings rare versatility to Orana’s expanding co-living portfolio.
What energises Marty is making things better, whether designing scalable operations or creating memorable guest experiences. Highly organised and approachable, he excels at bringing together traditional hospitality excellence with innovative accommodation models. When not enhancing property experiences, Marty keeps fit through swimming and long walks, and dreams of ticking off his bucket list of long-distance rail journeys.
Leona Mae Serrano
- Accountant
- [email protected]
Leona brings exceptional financial expertise and genuine dedication to her role as Senior Accountant at Orana. With over a decade of real estate accounting experience across the Philippines and Australia, she combines meticulous attention to detail with a collaborative approach that strengthens our team.
After passing the CPA Board Exam in 2014, Leona began her career as a Junior Accountant with a Makati real estate company before moving to Australian firms. She spent nine years with a Sydney real estate agency, progressing from accounts payable to leading full accounting operations, mastering everything from trust audits to board-level financial reporting.
Known for her precision, reliability and supportive nature, Leona delivers accurate results that build trust across the organisation. Outside of work, she enjoys family walks, cooking and discovering local staycation spots, drawing inspiration from her husband and son every day.
Kirrilee Missen
- Inspection Officer
Kirrilee believes people feel most supported when connection comes first. She transforms every inspection into a calm and positive experience, making each interaction an opportunity for clients and tenants to feel valued and informed.
Her journey to Orana sparked from an unexpected place: while managing keys for several Orana properties in her previous shared workspace role, she witnessed the team’s infectious enthusiasm for their work. This glimpse behind the scenes ignited her curiosity about the industry.
Her foundation in events management, reception, and office administration, coupled with navigating commercial real estate environments, had already shaped her into someone who thrives on variety, mastering strong organisational and people skills while building confidence across diverse responsibilities.
Today, as Orana’s Inspection Officer, she embraces the unpredictability of each day and the opportunity to solve problems with both clarity and care. Outside of work, this proud Sicilian-Australian creates her own perfect balance, juggling retail work and treasuring time with family and friends.